Profession summary · Jobmundo analysis
Communication operators demand is rising in Luton.
ONS recorded 4 new online adverts for communication operators in Luton in Q4 2025. That is 100.0% higher than a year earlier. Typical advertised pay in Luton for the broader customer service occupations is £26,300.
Occupation pages use official SOC classifications. Local comparisons are shown only where ONS publishes an aligned observation.Communication operators hiring demand
New online job adverts for communication operators in Luton
Comparable observations are not available for this range.
4
Oct 2025 · Luton
Median advertised salary
Annualised asking salary for customer service occupations in Luton
Advertised pay is 6.0% higher than a year earlier, before inflation.
£26,300
Jan 2025 · Luton
Skills in demand
Requirements reported in UK adverts for this occupation
| # | Skill | Share of adverts | View |
|---|---|---|---|
| 1 | Professional and Interpersonal Competencies | 91.7% | |
| 2 | Business Operations, Process and Program Management | 88.1% | |
| 3 | Information Technology and Programming | 65.2% | |
| 4 | Marketing and Sales | 54.2% | |
| 5 | Digital Marketing | 49.2% | |
| 6 | Healthcare and Life Sciences | 41.2% | |
| 7 | Recruitment, Payroll and Employee Performance | 31.8% | |
| 8 | Accounting and Financial Trading and Investment | 29.3% | |
| 9 | Emergency Services | 25.9% | |
| 10 | Education and Training | 24.5% |
Experience employers ask for
Typical minimum: 0.5 years · UK live adverts
| # | Minimum experience | Share of adverts | View |
|---|---|---|---|
| 1 | 0 years | 80.0% | |
| 2 | 1 years | 5.3% | |
| 3 | 2 years | 7.2% | |
| 4 | 3 years | 5.5% | |
| 5 | 4+ years | 2.1% |
Luton compared with the UK
New adverts in the aligned ONS reporting period
An aligned ONS comparison is unavailable for this location.
Where hiring is strongest
New online job adverts by local authority
| # | Location | New adverts | View |
|---|---|---|---|
| 1 | London | 224 | |
| 2 | Birmingham | 25 | |
| 3 | Manchester | 19 | |
| 4 | Leeds | 19 | |
| 5 | Norwich | 16 | |
| 6 | Nottingham | 15 | |
| 7 | Belfast | 15 | |
| 8 | Cardiff | 14 | |
| 9 | City of Edinburgh | 12 | |
| 10 | Oxford | 12 |
Where advertised pay is highest
Broader occupation group: Customer service occupations
| # | Location | Annual salary | View |
|---|---|---|---|
| 1 | Broadland | £32,600 | |
| 2 | Melton | £31,500 | |
| 3 | Guildford | £28,800 | |
| 4 | London | £28,600 | |
| 5 | Reading | £28,500 | |
| 6 | Oxford | £28,100 | |
| 7 | Hertsmere | £28,000 | |
| 8 | Epsom and Ewell | £28,000 | |
| 9 | Bracknell Forest | £27,700 | |
| 10 | Bedford | £27,700 |
Explore related occupations
Compare occupations in the same ONS group (SOC 721) across the UK
| # | View | |||
|---|---|---|---|---|
| 1 | Customer service occupations n.e.c. Customer service agent · Store guide · Consumer clerk — 76.7% of group adverts | 7,147 | -8.8% | |
| 2 | Market research interviewers Market research interviewer · Field worker · Data collector — 10.0% of group adverts | 929 | — | |
| 3 | Call and contact centre occupations Call centre agent · Call handler · Enquiry agent — 9.0% of group adverts | 840 | -13.9% | |
| 4 | Communication operatorsYou’re viewing this Operator · Call handler · Call assessor — 3.6% of group adverts | 336 | -27.4% | |
| 5 | Telephonists Telephonist · Call handler · Night operator — 0.7% of group adverts | 63 | +3.3% |
About the data
Source: Office for National Statistics. Licensed under the Open Government Licence v3.0. Online job adverts indicate labour demand and are not the ONS Vacancy Survey. ONS does not endorse Jobmundo.
Methodology and metric definitions
New adverts and snapshot/live adverts remain separate. Advertised salary is asking salary, not employee earnings. Hiring charts offer six-month to five-year ranges. Salary charts show up to 60 published observations.