Profession summary · Jobmundo analysis
Telephonists demand is rising in Scotland.
ONS recorded 6 new online adverts for telephonists in Scotland in Jul 2026. That is 20.0% higher than a year earlier. Advertised salary for the UK benchmark is £25,200.
Occupation pages use official SOC classifications. Local comparisons are shown only where ONS publishes an aligned observation. ONS data is generally two months late.Telephonists hiring demand
New online job adverts for telephonists in Scotland
New online job adverts have increased since Jul 2025.
6
Jul 2026 · Scotland
Median advertised salary
Annualised asking salary for telephonists across the UK
Advertised pay is 6.8% higher than a year earlier, before inflation.
£25,200
May 2025 · UK
Skills in demand
Requirements reported in UK adverts for this occupation
| # | Skill | Share of adverts | View |
|---|---|---|---|
| 1 | Business Operations, Process and Program Management | 92.1% | |
| 2 | Professional and Interpersonal Competencies | 90.7% | |
| 3 | Information Technology and Programming | 73.6% | |
| 4 | Telecommunication | 71.5% | |
| 5 | Electrical and Electronics Engineering | 63.8% | |
| 6 | Healthcare and Life Sciences | 52.4% | |
| 7 | Emergency Services | 44.5% | |
| 8 | Education and Training | 39.7% | |
| 9 | Recruitment, Payroll and Employee Performance | 31.9% | |
| 10 | Healthcare Clinical Systems | 31.0% |
Experience employers ask for
Typical minimum: 0.1 years · UK live adverts
| # | Minimum experience | Share of adverts | View |
|---|---|---|---|
| 1 | 0 years | 91.8% | |
| 2 | 1 years | 4.9% | |
| 3 | 2 years | 3.3% | |
| 4 | 3 years | 0.0% | |
| 5 | 4+ years | 0.0% |
Scotland compared with the UK
New adverts in the aligned ONS reporting period
| # | Area | New adverts | View |
|---|---|---|---|
| 1 | Scotland | 6 | |
| 2 | United Kingdom | 63 |
Where hiring is strongest
New online job adverts by local authority
| # | Location | New adverts | View |
|---|---|---|---|
| 1 | London | 15 | |
| 2 | Liverpool | 4 | |
| 3 | Belfast | 4 | |
| 4 | Torbay | 3 | |
| 5 | North Yorkshire | 3 | |
| 6 | Somerset | 3 | |
| 7 | Exeter | 3 | |
| 8 | Reigate and Banstead | 3 | |
| 9 | Mid Sussex | 3 | |
| 10 | Lisburn and Castlereagh | 3 |
Where advertised pay is highest
Broader occupation group: Customer service occupations
| # | Location | Annual salary | View |
|---|---|---|---|
| 1 | Broadland | £32,600 | |
| 2 | Melton | £31,500 | |
| 3 | Guildford | £28,800 | |
| 4 | London | £28,600 | |
| 5 | Reading | £28,500 | |
| 6 | Oxford | £28,100 | |
| 7 | Hertsmere | £28,000 | |
| 8 | Epsom and Ewell | £28,000 | |
| 9 | Bracknell Forest | £27,700 | |
| 10 | Bedford | £27,700 |
Explore related occupations
Compare occupations in the same ONS group (SOC 721) across the UK
| # | View | |||
|---|---|---|---|---|
| 1 | Customer service occupations n.e.c. Customer service agent · Store guide · Consumer clerk — 76.7% of group adverts | 7,147 | -8.8% | |
| 2 | Market research interviewers Market research interviewer · Field worker · Data collector — 10.0% of group adverts | 929 | — | |
| 3 | Call and contact centre occupations Call centre agent · Call handler · Enquiry agent — 9.0% of group adverts | 840 | -13.9% | |
| 4 | Communication operators Operator · Call handler · Call assessor — 3.6% of group adverts | 336 | -27.4% | |
| 5 | TelephonistsYou’re viewing this Telephonist · Call handler · Night operator — 0.7% of group adverts | 63 | +3.3% |
About the data
Source: Office for National Statistics. Licensed under the Open Government Licence v3.0. Online job adverts indicate labour demand and are not the ONS Vacancy Survey. ONS does not endorse Jobmundo.
Methodology and metric definitions
New adverts and snapshot/live adverts remain separate. Advertised salary is asking salary, not employee earnings. Hiring charts offer six-month to five-year ranges. Salary charts show up to 60 published observations.