Administrator

CV-Library

£33,280–£35,152 a year

Birmingham

Location

Full-time

Job type

Permanent

Contract type

On-site

Work setup

Opens CV-Library in a new tab

In brief

This administrator role supports the neighbourhood and housing teams with daily operational tasks and tenancy management. The work involves maintaining accurate records, preparing meeting documentation and assisting with customer enquiries to ensure the smooth delivery of housing services.

Best for

Individuals seeking to build a career in social housing

Worth knowing

This is a temporary position.

What you need

Required

  • Organisation

    Strongly implied by the listing

  • Attention to detail

    Clearly required in the listing

  • Communication

    Strongly implied by the listing

  • Teamwork

    Strongly implied by the listing

  • Time management

    Clearly required in the listing

  • Customer service

    Strongly implied by the listing

  • Data confidentiality

    Clearly required in the listing

  • Microsoft Office

    Clearly stated in the job description.

Preferred

No preferred skills or technologies were clearly stated.

Your day-to-day

  • Provide administrative support

    Clearly stated in the job description.

  • Maintain management systems

    Clearly stated in the job description.

  • Support team meetings

    Clearly stated in the job description.

  • Prepare documentation

    Clearly stated in the job description.

  • Handle customer enquiries

    Clearly stated in the job description.

  • Manage tenancy processes

    Clearly stated in the job description.

Experience expected

Level

Entry level

Based on what the listing states

Years of experience

Not stated

No clear years requirement found

Evidence from the listing

Experience level

“This is an excellent opportunity for someone who wants to build a career in social housing and gain hands-on experience.”
Full job description (from employer)⌄

We're looking for an organised and motivated Administrator to join our Housing Team on a temporary basis. This is an excellent opportunity for someone who wants to build a career in social housing and gain hands-on experience. In this role, you'll work closely with our Neighbourhood and Housing teams, supporting the delivery of tenancy and neighbourhood services. You'll gain valuable insight into the day-to-day running of housing management, develop practical administrative skills, and collaborate with colleagues across the association. What you'll do: Providing efficient day-to-day administrative support to the Housing Team Updating housing management systems and keeping records accurate and well maintained Supporting meetings, including scheduling, agenda preparation and minute taking Assisting with the preparation of reports, presentations, and external correspondence by gathering information, formatting documents, and supporting team communications Helping gather information to respond to customer enquiries and complaints Working with Neighbourhood Officers and other teams to keep customer information accurate and up to date Assisting with key housing processes, including tenancy administration and system checks Contributing to excellent customer service and maintaining confidentiality in line with GDPR What we're looking for: Highly organised individual with strong attention to detail Confident using Microsoft Office and other internal systems A strong communicator who works well as part of a team Able to manage a varied workload and meet deadlines Interested in developing a career in social housing

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Note

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