In brief
This thirteen-week training program provides practical online workshops to build foundational knowledge in IT systems and troubleshooting. Participants earn a globally recognised CompTIA Tech+ certification while preparing for technical support careers through structured learning and employability support.
Best for
Individuals seeking to transition into entry-level IT technical support roles.
Non-negotiable
Must live in the West Midlands and earn below the gross annual wage cap of £34,194.
Worth knowing
The course runs for 13 weeks with sessions available Monday through Thursday in either daytime or evening slots.
What you need
Required
West Midlands residency
Clearly required in the listing
Age 19 or over
Clearly required in the listing
Income eligibility
Clearly required in the listing
Preferred
No preferred skills or technologies were clearly stated.
Your day-to-day
Master cloud security methods
Clearly stated in the job description.
Configure hardware and devices
Clearly stated in the job description.
Maintain secure networks
Clearly stated in the job description.
Understand IT fundamentals
Clearly stated in the job description.
Experience expected
Level
Entry level
Based on what the listing states
Years of experience
0 years
of relevant experience stated for this role
Clearly stated in the listing
Evidence from the listing
Supports level and years
“About the opportunity Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course.”
What's on offer
Full job description (from employer)⌄
About the opportunity Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. Learn the essentials of hardware, networks, cloud computing and troubleshooting through practical online workshops, developing the technical knowledge needed to support IT systems and earning a globally recognised CompTIA Tech+ certification. Course Details Duration: 13 weeks Format: Online, practical workshops Schedule: Monday-Thursday, 9:45am-2:45pm or 6pm-9pm Qualification: CompTIA Tech+ certification What you’ll learn Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems. Business Operations: Explore IT systems, relevant legislation and how technology supports businesses. Device Configuration: Configure and integrate desktop and mobile devices Network Support: Set up and maintain secure networks. IT Fundamentals: Understand hardware, cloud computing and troubleshooting principles. Career Pathway Successful participants are positioned for technical roles such as Technical Support Technician, Entry-Level IT Technician or Helpdesk Analyst. Upon completion of this course, you’ll be introduced to our hiring partner and receive ongoing career support, employability workshops and six months’ access to online employability courses. Price: £0 This is a fully government-funded course - there are no fees to pay. To be eligible, you must: Live in the West Midlands. Be aged 19 or over. Earn below the gross annual wage cap of £34,194. Not currently be undertaking other government-funded training. Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is
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Note
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