In brief
This support worker role involves assisting residents with complex needs, including mental health, substance misuse and homelessness, within a new service. The work focuses on building trusting relationships, managing individual caseloads and providing practical guidance to help residents navigate tenancy requirements and gain independence.
Best for
Experienced support workers with a background in homelessness, mental health or substance misuse.
Non-negotiable
Highly experienced working with families facing homelessness or people with complex needs required.
What you need
Required
Mental health support
Clearly required in the listing
Substance misuse support
Clearly required in the listing
Safeguarding awareness
Clearly required in the listing
Caseload management
Clearly required in the listing
Trauma informed support
Clearly required in the listing
Tenancy support
Clearly required in the listing
Preferred
No preferred skills or technologies were clearly stated.
Your day-to-day
Create support plans
Clearly stated in the job description.
Deliver support sessions
Clearly stated in the job description.
Manage resident caseloads
Clearly stated in the job description.
Assist with tenancy documentation
Clearly stated in the job description.
Maintain safeguarding standards
Clearly stated in the job description.
What's on offer
Full job description (from employer)⌄
We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness. Are you an experienced Support Worker, looking to join at an exciting time of growth and be part of a brand-new service opening in Bristol. If you are passionate about supporting vulnerable people and want to help us shape and create a great service for those who need us most, this could be the role for you! Looking for an opportunity to use your skills, experience and commitment to transform the lives of highly vulnerable people Highly experienced working with families facing homelessness and/or people struggling with mental-health, substance misuse, a history of offending and other complex needs What you’ll be doing Providing strength based and trauma informed support, building trusting relationships with residents and creating meaningful (outcome focused) support plans. Providing 1:1 support sessions, interventions and signposting to help residents gain independence. Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs. Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement. Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community. What you’ll receive Salary - £29,000 31 days of annual leave 41 hours of training Pool Company Car and Fuel Card Blue Light Card Referral programme
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Note
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