In brief
This Dynamics 365 CE functional consultant role supports business users during a major system implementation and go-live phase. The work involves providing floorwalking support, facilitating user training, troubleshooting functional queries, and coordinating issue resolution to ensure successful system adoption across the organisation.
Best for
Experienced Dynamics 365 CE functional consultants
Non-negotiable
Proven experience delivering and supporting Microsoft Dynamics 365 CE implementations required.
Worth knowing
This is a three-month contract based onsite in Leeds four days per week, and the role is inside IR35.
What you need
Required
Dynamics 365 implementation
Clearly required in the listing
Go-live support
Clearly required in the listing
Hypercare support
Clearly required in the listing
User adoption
Clearly required in the listing
Troubleshooting
Clearly required in the listing
Stakeholder engagement
Clearly required in the listing
Training delivery
Clearly required in the listing
UAT
Clearly required in the listing
Microsoft Dynamics 365 Sales
Clearly stated in the job description.
Microsoft Dynamics 365 Field Service
Clearly stated in the job description.
Preferred
Manufacturing industry experience
Strongly implied by the listing
Agile methodology
Strongly implied by the listing
Microsoft Dataverse
Clearly stated in the job description.
Microsoft Power Platform
Clearly stated in the job description.
Your day-to-day
Provide floorwalking and hypercare support
Clearly stated in the job description.
Facilitate user training and adoption
Clearly stated in the job description.
Manage system queries and issues
Clearly stated in the job description.
Assist with testing and feedback
Clearly stated in the job description.
Experience expected
Level
Mid-level
Based on what the listing states
Years of experience
Not stated
No clear years requirement found
Evidence from the listing
Experience level
“Essential Skills & Experience Proven experience delivering and supporting Microsoft Dynamics 365 CE implementations.”
What's on offer
Full job description (from employer)⌄
Dynamics 365 CE Floorwalker / Functional Consultant Location: Leeds (LS12) - Onsite 4 days per week Contract Type: 3 month initial contract Day Rate: £500-£600 per day inside IR35 Overview TXP is seeking an experienced Dynamics 365 CE Functional Consultant / Floorwalker to support a major Dynamics 365 Customer Engagement (CE) rollout. This role will play a critical part in ensuring a successful go-live and driving user adoption across the business. The successful consultant will bring strong functional expertise in Dynamics 365 Sales and Dynamics 365 Field Service, coupled with hands-on experience supporting go-live activities, hypercare, user training, and stakeholder engagement. Key Responsibilities Provide floorwalking, hypercare, and end-user support during and following go-live. Support business users with day-to-day system queries and facilitate knowledge transfer. Deliver user adoption initiatives, training sessions, and best practice guidance. Assist with User Acceptance Testing (UAT), defect triage, and issue resolution. Work collaboratively with business stakeholders, SMEs, and project delivery teams to optimise processes and maximise system utilisation. Gather and document user feedback, identifying opportunities for continuous improvement. Escalate and coordinate resolution of functional issues with technical and delivery teams where required. Act as a trusted advisor to business users during the transition to Dynamics 365 CE. Essential Skills & Experience Proven experience delivering and supporting Microsoft Dynamics 365 CE implementations. Strong functional knowledge of: Dynamics 365 Sales Dynamics 365 Field Service Demonstrable experience supporting go-live, hypercare, and user adoption programmes. Ability to troubleshoot functional issues and work effectively with delivery teams to drive resolution. Excellent stakeholder engagement, communication, and relationship management skills. Strong facilitation, training, and knowledge transfer capabilities. Experience working directly with business users in a fast-paced project environment.Desirable Skills Experience within manufacturing, engineering, or field service organisations. Knowledge of Microsoft Dataverse and the Power Platform. Experience working within Agile delivery environments. Microsoft Dynamics 365 certifications would be advantageous
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Note
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