In brief
This trainee money advice caseworker role provides high-quality debt support and casework services to clients in the Liverpool area. The work involves managing complex financial information, mentoring team members, and collaborating with external organisations to help individuals find a way forward from problem debt.
Best for
Individuals seeking to start a career in debt advice and money management.
Worth knowing
Fixed-term contract until 31st March 2027.
What you need
Required
Compassion
Strongly implied by the listing
People focus
Strongly implied by the listing
Complex information handling
Strongly implied by the listing
Collaboration
Strongly implied by the listing
Preferred
No preferred skills or technologies were clearly stated.
Your day-to-day
Provide debt advice
Clearly stated in the job description.
Mentor co-workers
Clearly stated in the job description.
Manage complex information
Clearly stated in the job description.
Collaborate with partners
Clearly stated in the job description.
Experience expected
Level
Entry level
Based on what the listing states
Years of experience
Not stated
No clear years requirement found
Evidence from the listing
Experience level
“Closing date: 6th November 2026 at 10:00 Salary: Trainee £27,096 per annum (£30,106 after 6 months, when training requirements are met) Hours: 35 hours per week Place of work: Various locations across…”
What's on offer
Full job description (from employer)⌄
Closing date: 6th November 2026 at 10:00 Salary: Trainee £27,096 per annum (£30,106 after 6 months, when training requirements are met) Hours: 35 hours per week Place of work: Various locations across the Liverpool area. Some flexible hybrid working – 4 days office based, 1 day work from home Fixed-term contracts until 31st March 2027 Do you enjoy helping people? Are you a compassionate and people focused person? Do you want to make a real difference to the lives of people who are in problem debt and help them find a way forward? The Debt Advice Caseworker will provide an in-person high-quality debt advice and casework service to the organisation’s clients. The Debt Advice Caseworker will provide: Mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service. A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information. They will work collaboratively with their team, management and external organisations. Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time. For more information and to apply, please click on the Apply button. Please note that we reserve the right to close this vacancy earlier than the advertised closing date if we receive a sufficient number of applications or identify a suitable candidate
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Note
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