In brief
This Workshop Controller role oversees daily aftersales operations within a large, modern automotive dealership facility. The work involves allocating technician tasks, monitoring job progress, and driving workshop performance to meet manufacturer standards and productivity targets.
Best for
Experienced Workshop Controllers from franchised dealership backgrounds
Non-negotiable
Proven experience as a Workshop Controller within a franchised dealership environment
What you need
Required
Workshop management
Clearly required in the listing
Team leadership
Clearly required in the listing
Workflow management
Clearly required in the listing
KPI management
Clearly required in the listing
Communication
Strongly implied by the listing
Problem solving
Strongly implied by the listing
Preferred
No preferred skills or technologies were clearly stated.
Your day-to-day
Manage technician workflow
Clearly stated in the job description.
Allocate workshop tasks
Clearly stated in the job description.
Monitor job progress
Clearly stated in the job description.
Coordinate with service teams
Clearly stated in the job description.
Drive workshop performance
Clearly stated in the job description.
Experience expected
Level
Senior level
Based on what the listing states
Years of experience
Not stated
No clear years requirement found
Evidence from the listing
Experience level
“This is a key leadership role within a busy, high-performing aftersales operation, overseeing a team of 25+ technicians in a modern, state-of-the-art workshop environment.”
What's on offer
Full job description (from employer)⌄
Automotive Dealership - Liverpool Workshop Controller Liverpool | £40,000 - £45,000 Basic + Bonus | State-of-the-Art Dealership Facility An exciting opportunity has arisen for an experienced Workshop Controller to join one of the largest and most advanced automotive dealerships in the North West. This is a key leadership role within a busy, high-performing aftersales operation, overseeing a team of 25+ technicians in a modern, state-of-the-art workshop environment. The successful candidate will play a pivotal role in driving productivity, efficiency, quality, and customer satisfaction across the workshop. The Role As Workshop Controller, you will be responsible for the day-to-day management of workshop operations, ensuring work is allocated effectively, productivity targets are achieved, and manufacturer standards are consistently met. Key responsibilities include: Managing and controlling workflow across a large team of technicians. Allocating work to maximise workshop efficiency and technician productivity. Monitoring job progress and ensuring deadlines are met. Working closely with the Service Manager and Service Advisors to ensure a seamless customer journey. Ensuring all work is completed to the highest quality and safety standards. Driving labour sales, utilisation and workshop performance. Supporting technician development and maintaining a positive, professional culture. Managing workshop loading and capacity planning within a high-volume environment. The Candidate To be considered, you must have: Proven experience as a Workshop Controller within a franchised dealership environment. Experience managing large teams of technicians, ideally 20+. Strong organisational and leadership skills. The ability to thrive in a fast-paced, high-volume operation. A strong understanding of workshop efficiency, productivity and KPIs. Excellent communication skills and the ability to motivate teams. A proactive, hands-on approach to problem solving. What's on Offer? £40,000 - £45,000 Basic Salary Performance-related bonus scheme Large-scale, modern workshop facility Excellent manufacturer and group support Career progression opportunities within a successful dealer group Stable, long-term opportunity in a thriving aftersales business If you're an experienced Workshop Controller looking to take the next step within a major dealership operation and have a track record of successfully managing large technician teams, we'd love to hear from you. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Why apply through Jobmundo?
- Clear, unbiased job analysis
- Shows what you match
- Save time reading hard to read job descriptions
Note
We generate this analysis from the job description. The listing may have changed since then, or the analysis may not be fully accurate — always check the original posting before applying.