Account Manager

CV-Library

£30,000–£35,000 a year

Reading

Location

Full-time

Job type

Permanent

Contract type

On-site

Work setup

Opens CV-Library in a new tab

In brief

This Account Manager role oversees customer portfolios and coordinates project lifecycles from initial order placement through to final delivery. The work involves managing quotations, maintaining CRM records, and liaising with internal departments to ensure project specifications and deadlines are met for clients in the print and manufacturing industries.

Best for

Experienced account managers from the print, signage, or manufacturing sectors.

Non-negotiable

Previous experience in large format print, signage, graphics, exhibition, or manufacturing is essential.

What you need

Required

  • Sales Administration

    Strongly implied by the listing

  • Customer Service

    Strongly implied by the listing

  • Project Coordination

    Strongly implied by the listing

  • Large format print experience

    Clearly required in the listing

  • Administrative skills

    Strongly implied by the listing

  • Organisational skills

    Strongly implied by the listing

  • Communication

    Strongly implied by the listing

  • Customer focus

    Strongly implied by the listing

  • CRM

    Clearly stated in the job description.

  • Microsoft Office

    Clearly stated in the job description.

Preferred

No preferred skills or technologies were clearly stated.

Your day-to-day

  • Manage customer accounts

    Clearly stated in the job description.

  • Prepare and track quotations

    Clearly stated in the job description.

  • Coordinate project delivery

    Clearly stated in the job description.

  • Liaise with internal teams

    Clearly stated in the job description.

  • Provide project updates

    Clearly stated in the job description.

  • Maintain CRM records

    Clearly stated in the job description.

  • Resolve customer queries

    Clearly stated in the job description.

  • Identify development opportunities

    Clearly stated in the job description.

Full job description (from employer)⌄

Our client is looking for an experienced Account Manager to join their growing team. This is an exciting opportunity for a proactive and organised individual who enjoys supporting the sales process, managing customer relationships, and coordinating projects from order placement through to successful delivery. Working closely with the Sales and Operations teams, you will play a pivotal role in ensuring orders are processed efficiently, customers are kept informed, and projects progress smoothly from initial handover to completion. This role combines the detail and organisation of sales administration with the coordination and customer engagement aspects of project management. Key Responsibilities Manage a portfolio of customer accounts and day-to-day enquiries. Prepare, manage and follow up quotations. Coordinate projects from order through to completion. Liaise with internal departments to ensure customer requirements and deadlines are met. Provide customers with accurate and timely project updates. Maintain accurate CRM and MIS records. Manage customer queries and ensure issues are resolved promptly. Identify opportunities for repeat business and account development. Ensure customer specifications and project information are clearly communicated internally. Maintain commercial awareness when managing costs, specifications and customer expectations. Build and maintain strong relationships with customers and internal teams. About You Previous experience within Sales Administration, Internal Sales, Customer Service, Account Management or Project Coordination. Must have previous experience in large format print, signage, graphics, exhibition or manufacturing Strong administrative and organisational skills with excellent attention to detail. Confident managing multiple orders, projects and priorities simultaneously. Customer-focused with a professional and proactive approach. Excellent communication skills and the ability to build strong working relationships. Comfortable working in a fast-paced environment and meeting deadlines. Experience using CRM systems and Microsoft Office packages. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview

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