In brief
This Parts Advisor role involves managing vehicle parts inventory and assisting customers with product identification and sourcing. The work focuses on maintaining stock levels, processing orders and providing technical advice to both internal and external clients through face-to-face and telephone interactions.
Best for
Experienced motor industry parts advisors
Non-negotiable
Customer-facing experience is essential.
Worth knowing
Weekend work is typically required as part of the flexible rota.
What you need
Required
Organisation
Clearly required in the listing
Attention to detail
Clearly required in the listing
Communication
Clearly required in the listing
Customer-facing experience
Clearly required in the listing
Customer service
Strongly implied by the listing
Parts identification
Strongly implied by the listing
Preferred
Motor industry experience
Strongly implied by the listing
Your day-to-day
Identify and source parts
Clearly stated in the job description.
Manage stock levels
Clearly stated in the job description.
Process customer orders
Clearly stated in the job description.
Provide product advice
Clearly stated in the job description.
What's on offer
Full job description (from employer)⌄
About the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Reading Audi. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories. Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have experience in a similar role within the motor industry and be IT literate. High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone. We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please
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