In brief
This Client Account Manager role focuses on driving growth and managing strategic partnerships within the UK water utilities sector. The work involves developing account plans, leading customer reviews and collaborating with operational teams to ensure service quality and contract compliance.
Best for
Experienced account managers with a background in the UK water utilities sector.
Non-negotiable
Proven experience selling chemicals, engineering consultancy, technical products or environmental consultancy to large…
Worth knowing
Nationwide travel is required for this field-based role.
What you need
Required
Account management
Clearly required in the listing
B2B sales
Clearly required in the listing
Relationship building
Strongly implied by the listing
Communication
Strongly implied by the listing
Commercial awareness
Clearly required in the listing
Contract negotiation
Clearly required in the listing
Planning and organisation
Clearly required in the listing
Preferred
No preferred skills or technologies were clearly stated.
Your day-to-day
Manage key account portfolios
Clearly stated in the job description.
Develop strategic account plans
Clearly stated in the job description.
Lead customer review meetings
Clearly stated in the job description.
Support commercial negotiations
Clearly stated in the job description.
Ensure commercial compliance
Clearly stated in the job description.
Contribute to tender responses
Clearly stated in the job description.
What's on offer
Full job description (from employer)⌄
Role: Client Account Manager / BDM (Water) Location: UK South Duration: Permanent Job Description Full‑time Field & Home‑based Nationwide Travel Required Our client is expanding and looking for a proactive Client Account Manager to take ownership of a portfolio of key strategic accounts. If you're commercially minded, customer‑focused and thrive on building long‑term relationships, this role offers the chance to directly influence sector growth and shape the future of our client partnerships. Important - The successful candidate will likley have sold one of the following to large utilities (water) companies within the UK; Chemicals, Engineering Consultancy, Technical Products or Environmental Consultancy About the role You'll be responsible for driving growth within a defined set of key accounts-developing tailored account plans, identifying new opportunities, and ensuring every client receives exceptional service. Working closely with Sector Managers, Regional Account Managers and Operational Teams, you'll bring together commercial insight and operational delivery to strengthen relationships and expand our footprint across each account. This is a hands‑on, strategic role where you'll act as the primary day‑to‑day commercial contact, lead customer review meetings, support renewals and negotiations, and ensure accurate forecasting and pipeline management. What you'll be doing Managing a portfolio of key accounts to achieve revenue, margin and growth targets Developing account plans aligned to sector strategy and identifying opportunities and risks Building strong relationships with customer stakeholders across multiple functions Acting as the main commercial contact for allocated clients Leading regular customer review meetings and ensuring agreed actions are delivered Working with operational teams to ensure service quality and contract compliance Supporting renewals, variations and commercial negotiations Ensuring pricing accuracy, commercial compliance and correct invoicing Managing aged debt and resolving billing queries Feeding account insights into sector development plans Contributing to tender responses and proposals Work & contract winning Qualifications / Experience Experience in account management or client‑facing commercial roles in B2B services Experience in Environmental Consultancy/Services/Engineering Strong relationship‑building and communication skills Ability to identify opportunities and translate customer needs into solutions Solid commercial understanding, including pricing and contract fundamentals Excellent planning and organisational skills For more information and immediate consideration please apply directly to this advert Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people
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