In brief
This IT Trainer role focuses on driving the adoption of business systems through structured training and user support. The work involves designing learning materials, delivering workshops, and assisting staff with technology changes and system upgrades.
Best for
Experienced IT or systems trainers with strong Microsoft 365 knowledge
Non-negotiable
Previous experience as a Systems Trainer, IT Trainer, or similar required
What you need
Required
Training delivery
Clearly required in the listing
Training design
Clearly required in the listing
Communication
Clearly required in the listing
Presentation skills
Clearly required in the listing
Technical explanation
Clearly required in the listing
Organisation
Clearly required in the listing
Stakeholder management
Clearly required in the listing
Microsoft 365
Clearly stated in the job description.
Outlook
Clearly stated in the job description.
Microsoft Word
Clearly stated in the job description.
Microsoft Excel
Clearly stated in the job description.
Microsoft PowerPoint
Clearly stated in the job description.
Preferred
Professional services experience
Clearly required in the listing
Document management knowledge
Clearly required in the listing
Workflow systems knowledge
Clearly required in the listing
Case management knowledge
Clearly required in the listing
LMS experience
Clearly required in the listing
E-learning development
Clearly required in the listing
Change management
Clearly required in the listing
Training certifications
Clearly required in the listing
Microsoft certifications
Clearly required in the listing
Your day-to-day
Deliver system training
Clearly stated in the job description.
Lead onboarding sessions
Clearly stated in the job description.
Create learning materials
Clearly stated in the job description.
Provide user support
Clearly stated in the job description.
Support technology projects
Clearly stated in the job description.
Identify training needs
Clearly stated in the job description.
Full job description (from employer)⌄
We're looking for a IT Trainer to deliver engaging training, support users through technology change, and drive adoption of business systems across the organisation. You'll work closely with employees at all levels, creating training materials, delivering workshops, and supporting the successful rollout of new systems and technologies. Key Responsibilities Deliver training on Microsoft 365 and business systems. Lead onboarding and induction training for new starters. Create user guides, videos, e-learning content, and quick-reference materials. Provide workshops, coaching sessions, and floor-walking support. Support system upgrades and technology change projects. Identify training needs and continuously improve learning programmes. Encourage best practice and user adoption of new technologies. Skills & Experience Essential Previous experience as a Systems Trainer, IT Trainer, or similar. Strong Microsoft 365 knowledge (Outlook, Word, Excel, PowerPoint, Teams, SharePoint). Experience designing and delivering engaging training programmes. Excellent communication and presentation skills. Ability to explain technical concepts to non-technical users. Strong organisation and stakeholder-management skills. Desirable Experience within professional services. Knowledge of document management, workflow, or case management systems. LMS, e-learning, or change management experience. Relevant training or Microsoft certifications
Why apply through Jobmundo?
- Clear, unbiased job analysis
- Shows what you match
- Save time reading hard to read job descriptions
Note
We generate this analysis from the job description. The listing may have changed since then, or the analysis may not be fully accurate — always check the original posting before applying.