In brief
This Operations Coordinator role builds and manages an in-house international freight-forwarding service across air, sea and road transport modes. The work involves processing shipments end-to-end, managing customs compliance, producing accurate quotations and maintaining a reliable network of global partners and hauliers.
Non-negotiable
Practical knowledge of freight-forwarding and customs processes required.
Worth knowing
This is a full-time, office-based role located in Reading.
What you need
Required
Freight forwarding
Strongly implied by the listing
Customs knowledge
Strongly implied by the listing
Import export licensing
Clearly required in the listing
Dangerous goods
Clearly required in the listing
BIFA IATA requirements
Clearly required in the listing
Documentation preparation
Clearly required in the listing
Communication
Strongly implied by the listing
Problem solving
Strongly implied by the listing
BoxTop
Clearly stated in the job description.
Preferred
No preferred skills or technologies were clearly stated.
Your day-to-day
Build freight-forwarding services
Clearly stated in the job description.
Manage end-to-end shipments
Clearly stated in the job description.
Produce accurate quotations
Clearly stated in the job description.
Ensure customs compliance
Clearly stated in the job description.
Coordinate transport logistics
Clearly stated in the job description.
Maintain shipment records
Clearly stated in the job description.
Manage partner networks
Clearly stated in the job description.
Handle financial administration
Clearly stated in the job description.
Experience expected
Level
Mid-level
Based on what the listing states
Years of experience
Not stated
No clear years requirement found
Evidence from the listing
Experience level
“The candidate will structure the service, develop internal competence and ensure that specialist requirements such as ATA Carnets, NATO Form 302, Postponed VAT Accounting, import and export licensing,…”
Full job description (from employer)⌄
The Operations Coordinator role requires strong practical knowledge of freight-forwarding processes and sufficient customs knowledge to instruct, challenge and manage customs brokers effectively. The candidate will structure the service, develop internal competence and ensure that specialist requirements such as ATA Carnets, NATO Form 302, Postponed VAT Accounting, import and export licensing, dangerous goods and applicable BIFA and IATA requirements are identified and controlled. This is a Mon to Fri role, full time in the office, Salary up to £40k Client located in the Reading area Duties Include: Build a commercially effective in-house international freight-forwarding service across air, sea and road. Win new forwarding work by responding quickly to enquiries and producing accurate, competitive and deliverable quotations. Process jobs end to end, maintaining ownership from initial instruction through booking, movement, customs clearance, delivery, costing and invoicing handover. Develop and manage a reliable network of airlines, shipping lines, hauliers, handling agents, customs brokers and overseas partners. Establish practical procedures, systems, controls and trained internal cover so the capability is resilient and scalable. Protect the company and its customers by identifying customs, licensing, tax, dangerous-goods and documentation requirements before work is accepted or moved. Open and maintain complete forwarding jobs in BoxTop or the nominated system, recording instructions, milestones, costs, documents and communications. Arrange air, sea and road transport, collections, export handling, import handling, delivery and any required storage or specialist services. Prepare and check Air Waybills, Bills of Lading, CMRs, manifests, commercial invoices, packing lists, transit documents and shipment instructions. Coordinate cut-off times, cargo acceptance, screening, security status, airline or vessel confirmation, customs release and proof of delivery. Track each movement, provide meaningful customer updates and resolve delays, discrepancies, rollovers, holds or missed connections. Complete accruals, supplier-cost checks, job costing, invoicing instructions and document archiving without avoidable delay
Why apply through Jobmundo?
- Clear, unbiased job analysis
- Shows what you match
- Save time reading hard to read job descriptions
Note
We generate this analysis from the job description. The listing may have changed since then, or the analysis may not be fully accurate — always check the original posting before applying.