In brief
This Programme Manager role oversees IT supplier governance and service delivery within a highly regulated defence and aerospace environment. The work involves managing the full supplier lifecycle, from contract negotiation and performance monitoring to resolving service gaps and compliance issues.
Best for
Experienced IT supplier managers with a background in defence or aerospace environments.
Non-negotiable
SC Clearance is mandatory.
Worth knowing
This is an inside IR35 contract role running until 23rd April 2027, requiring three days onsite per week in Reading.
What you need
Required
SC Clearance
Must already hold
IT supplier management
Clearly required in the listing
Contract negotiation
Clearly required in the listing
Supplier governance
Clearly required in the listing
Risk management
Clearly required in the listing
Stakeholder management
Strongly implied by the listing
Communication
Strongly implied by the listing
Preferred
DV Clearance
Strongly implied by the listing
CIPS
Clearly required in the listing
ITIL
Clearly required in the listing
PMP
Clearly required in the listing
Your day-to-day
Execute IT supplier strategy
Clearly stated in the job description.
Manage supplier lifecycles
Clearly stated in the job description.
Operate governance frameworks
Clearly stated in the job description.
Lead supplier reviews
Clearly stated in the job description.
Resolve service issues
Clearly stated in the job description.
Support budget management
Clearly stated in the job description.
What's on offer
Full job description (from employer)⌄
Location: Reading - hybrid (3 days per week onsite) Duration: Until 23rd April 2027 Rate: £87.16 p/h Umbrella IR35: Inside Clearance: SC Clearance is mandatory, DV is preferred - UK Eyes Only Overview Our client, a leading organisation within the defence and security sector, is seeking a Programme Manager with strong IT supplier management expertise to support strategic supplier governance and service delivery. The role offers the opportunity to work within a highly regulated aerospace and defence environment, based in Reading on a hybrid basis with three days onsite each week. Responsibilities: Support the definition and execution of the IT supplier strategy in alignment with business, technology and value stream objectives Manage the end-to-end IT supplier lifecycle, including evaluation, selection, tendering, contract negotiation, performance management and offboarding Establish and operate a robust IT supplier governance framework, including service level agreements and performance metrics Act as a key liaison between Digital Information teams, business stakeholders, procurement, finance and external suppliers Lead supplier review meetings to monitor customer satisfaction, service quality and SLA performance Identify and resolve supplier service gaps, risks, compliance issues and performance concerns Support budget management, cost-saving initiatives and continuous improvement across the IT supplier portfolio Participate in key service and business meetings, including Change Advisory Boards and IT operations meetingsSkillset/experience required: Experience in IT supplier management, including supplier identification, evaluation, contracting, performance management and offboarding Strong commercial acumen with experience negotiating complex IT contracts, ideally within an international or highly regulated environment Understanding of IT compliance, risk management and regulatory requirements Experience defining and implementing IT supplier strategies and governance frameworks Good knowledge of the IT supplier landscape, including system integrators and their service offerings Strong process creation, stakeholder management and communication skills Demonstrable experience improving supplier performance, cost effectiveness and customer satisfaction Background delivering architecture or technology services within MOD, Defence Digital or UK aerospace environmentsDesirable: CIPS, ITIL, PMP or related professional certification Experience managing or overseeing the transition of IT supplier contracts between legal entities Experience supporting tendering, contract renewal and supplier transition programmes
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Note
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