In brief
This sales administrator role supports the commercial team by managing the full order lifecycle from initial enquiry to final delivery. Daily tasks involve coordinating with production and logistics departments, updating customer records, raising invoices and resolving order queries to ensure efficient service.
Best for
Experienced sales administrators or order processors with a background in manufacturing or industrial environments.
Non-negotiable
Previous experience in a sales administration, order processing or customer service position required.
What you need
Required
Sales administration
Clearly required in the listing
Order processing
Clearly required in the listing
Customer service
Clearly required in the listing
Attention to detail
Clearly required in the listing
Communication
Clearly required in the listing
Prioritisation
Clearly required in the listing
Organisation
Strongly implied by the listing
Microsoft Excel
Clearly stated in the job description.
Microsoft Outlook
Clearly stated in the job description.
Preferred
Manufacturing experience
Strongly implied by the listing
ERP
Clearly stated in the job description.
MRP
Clearly stated in the job description.
CRM
Clearly stated in the job description.
Your day-to-day
Process customer orders
Clearly stated in the job description.
Prepare quotations and enquiries
Clearly stated in the job description.
Coordinate with internal teams
Clearly stated in the job description.
Maintain system records
Clearly stated in the job description.
Manage sales documentation
Clearly stated in the job description.
Monitor order status
Clearly stated in the job description.
Full job description (from employer)⌄
Sales Administrator – Manufacturing We are currently recruiting for an experienced Sales Administrator to join a well-established manufacturing business. This is a varied position supporting the sales and wider commercial team, helping to ensure customer orders are processed accurately and efficiently from initial enquiry through to delivery. Sales Admin Key Responsibilities Processing customer orders accurately and efficiently Preparing quotations and responding to customer enquiries Liaising with customers regarding orders, lead times and deliveries Working closely with production, purchasing and logistics teams Updating customer records and order information on ERP/CRM systems Raising invoices and supporting general sales administration Monitoring outstanding orders and keeping customers updated Handling telephone and email enquiries Supporting the sales team with reports, documentation and general administration Resolving order or delivery queries where required About You We are looking for someone who has previous experience within a Sales Administration, Sales Support, Order Processing or Customer Service position. Experience working within a manufacturing, engineering or industrial environment would be highly beneficial. You will ideally have: Previous sales administration or order processing experience Experience working with ERP/MRP or CRM systems Strong attention to detail Excellent communication and customer service skills Good Microsoft Office skills, particularly Excel and Outlook The ability to manage multiple orders and priorities A proactive and organised approach to your work The Opportunity This is an excellent opportunity to join an established manufacturing company in a key sales support position, working as part of a friendly and collaborative team. If you have experience within sales administration, order processing or manufacturing customer support, we would be keen to hear from you. Apply today for further information
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Note
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