Senior Transformation Manager

Thames Water is delivering one of the most significant transformation programmes in its history. We’re looking for experienced Senior Transformation Managers who can bring structure, pace and momentum to complex, large-scale change. You’ll play a key role in turning strategic objectives into practical delivery, leading programmes that improve how we operate and helping to embed lasting improvements for our customers, colleagues and communities. This is an exciting opportunity for someone who enjoys working in fast-moving environments, leading through ambiguity and delivering meaningful business change What you’ll be doing a Senior Transformation Manager As a Senior Transformation Manager, you’ll lead high-priority transformation programmes from initial definition through to delivery and implementation. You’ll work in a fast-moving environment where priorities may change, and the route forward may not always be fully defined. Your key responsibilities will include: Leading complex transformation programmes from definition through to delivery and embedding. Turning strategic objectives into clear, practical programme plans. Establishing effective programme governance, delivery controls and measures of success. Monitoring delivery, identifying risks and issues and taking action to keep programmes on track. Managing programme dependencies and aligning delivery with the wider operational and transformation portfolio. Acting as a key point of contact for programme delivery status. Keeping programme sponsors and senior stakeholders engaged, informed and appropriately challenged. Leading and motivating matrix and virtual teams through sustained periods of change. Supporting cultural and behavioural change so that improvements are embedded for the long term. Working across operational, technical, digital, data and business teams to drive collaboration and delivery. Communicating complex information clearly and succinctly to different audiences. Applying programme management and transformation methodologies in a practical and proportionate way. Base location: Hybrid, Reading/Home Working pattern: Full-time Necessary requirements for the role: You will be required to work from the Reading office around two days per week. Travel to other Thames Water locations, including London, when required. Ability to travel across the Thames Water catchment area What you should bring to the role The essential criteria to help you succeed in this role is: Demonstrable experience leading complex transformation, change, business improvement or operational improvement programmes. Proven programme management capability, including governance, planning, risk management, issue resolution and benefits delivery. Experience delivering programmes of significant scale, complexity and organisational impact. Experience leading delivery over an extended programme lifecycle and maintaining momentum through changing priorities. The ability to provide clarity, structure and direction in ambiguous or fast-moving environments. Experience monitoring programme performance and using data and insight to drive decision-making. Strong stakeholder management skills, with experience influencing and engaging senior leaders. Experience leading matrix teams and driving outcomes through people who may not report directly to you. Experience delivering and embedding organisational, cultural or behavioural change. The ability to translate strategy into practical delivery plans and measurable outcomes. Excellent communication skills, with the ability to simplify and explain complex information to a variety of audiences. Good digital and data literacy with the ability to work effectively across operational, technical and business teams Additional skills and experiences would be great to have/bring: Experience in utilities, infrastructure or another regulated industry. Previous consulting or professional services experience. Experience delivering large-scale operational turnaround