In brief
This field service representative role manages the installation, maintenance, and fault diagnosis of electrical power distribution systems. The work involves performing technical site activities, conducting electrical testing, and ensuring equipment compliance across industrial, utility, and critical infrastructure environments.
Best for
Experienced electrical service engineers with high-voltage systems expertise
Non-negotiable
Minimum of 2 years' experience installing, maintaining, and upgrading electrical power distribution equipment.
Worth knowing
Extensive travel to UK and overseas customer sites is required for this role.
What you need
Required
Electrical qualification
Clearly required in the listing
LV/HV switchgear maintenance
2+ years
Electrical fault diagnosis
Clearly required in the listing
Electrical testing
Clearly required in the listing
Risk assessment
Clearly required in the listing
Full UK driving license
Clearly required in the listing
Preferred
EV charging infrastructure
Strongly implied by the listing
Automatic Transfer Switches
Strongly implied by the listing
Siemens
Clearly stated in the job description.
Schneider Electric
Clearly stated in the job description.
ABB
Clearly stated in the job description.
Eaton
Clearly stated in the job description.
Lucy Electric
Clearly stated in the job description.
Mitsubishi Electric
Clearly stated in the job description.
GE Vernova
Clearly stated in the job description.
Your day-to-day
Install and maintain electrical equipment
Clearly stated in the job description.
Diagnose and rectify faults
Clearly stated in the job description.
Perform electrical testing
Clearly stated in the job description.
Commission charging infrastructure
Clearly stated in the job description.
Manage site documentation
Clearly stated in the job description.
Ensure safety compliance
Clearly stated in the job description.
Experience expected
Level
Mid-level
Based on what the listing states
Years of experience
2+ years
of relevant experience stated for this role
Clearly stated in the listing
Evidence from the listing
Years required
“Candidate Profile Experience Essential Minimum of 2 years' experience installing, maintaining, modifying and upgrading electrical power distribution equipment.”
Experience level
“Experience working independently and as part of a team at customer sites.”
Full job description (from employer)⌄
Service Representative (SR) - Generalist Service Representative I Reporting To Service Representative Manager Location Midlands / South UK (Extensive UK and Overseas Travel Required) Role Purpose The Field Service Representative is responsible for the installation, maintenance, modification, refurbishment, testing and fault diagnosis of electrical power distribution equipment, including LV/HV switchgear, AIS (Air Insulated Switchgear), GIS (Gas Insulated Switchgear), transformers, Automatic Transfer Switches (ATS) and Electric Vehicle (EV) charging infrastructure. The role requires regular travel to customer sites throughout the UK and overseas, supporting a range of sectors including industrial, utilities, data centres, defence, offshore, nuclear and critical infrastructure environments. Principal Duties & Responsibilities Technical Service Activities Supervise and/or perform site activities at UK, overseas and offshore locations. Install, maintain, refurbish, modify and upgrade electrical distribution equipment operating between 400V and 33kV. Install, maintain and fault-find on: LV Switchgear HV Switchgear AIS Switchgear GIS Switchgear Transformers Automatic Transfer Switches (ATS) EV Charging Infrastructure Protection and Control System wiring Associated Distribution Equipment Carry out: Equipment off-loading and positioning Installation activities Maintenance inspections Refurbishment and retrofit works Fault diagnosis and rectification Condition assessments Perform electrical testing including: Insulation Resistance (IR) Testing Ducter Resistance Testing Functional Testing System Testing Fault Finding and Diagnostics Install, commission, test and maintain Automatic Transfer Switches (ATS) and associated control systems. Install, commission, test and maintain EV charging infrastructure, including AC and DC charging systems. Support customer training activities when required. Health, Safety & Compliance Undertake site-specific risk assessments. Assist with the preparation of Method Statements and Risk Assessments (RAMS). Ensure compliance with all company, customer and statutory health and safety requirements. Promote a strong safety culture when working on LV and HV electrical systems. Documentation & Reporting Produce accurate service reports and test documentation. Record maintenance activities and technical findings in accordance with company procedures. Complete timesheets, expenses and site paperwork within agreed timescales. Customer & Business Support Maintain strong customer relationships and deliver excellent customer service. Identify opportunities for service upgrades, maintenance contracts and additional business opportunities. Contribute technical information towards quotations and service proposals. Assist with workshop testing and Factory Acceptance Tests (FAT) when required. Candidate Profile Experience Essential Minimum of 2 years' experience installing, maintaining, modifying and upgrading electrical power distribution equipment. Proven experience with LV and HV switchgear systems. Experience carrying out maintenance, inspection and fault diagnosis activities on electrical distribution systems operating up to 33kV. Experience working independently and as part of a team at customer sites. Strong electrical and mechanical fault-finding skills. Experience within utilities, data centres, industrial facilities, offshore, defence, nuclear or critical power environments. Desirable Experience with EV charging infrastructure. Experience working with Automatic Transfer Switches (ATS). Experience with equipment from manufacturers such as Siemens, Schneider Electric, ABB, Eaton, Lucy Electric, Mitsubishi Electric or GE Vernova. Skills & Qualifications Essential Relevant electrical qualification (ONC, HNC, NVQ Level 3, City & Guilds, Apprenticeship or equivalent experience). Full UK
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