In brief
This appointment setter role focuses on driving commercial growth through proactive outbound telephone engagement. The work involves building relationships with decision-makers, identifying potential project requirements and managing lead generation activities to support the wider sales team.
Non-negotiable
Experience in a phone-based, customer-facing, or target-driven role required.
What you need
Required
Communication
Strongly implied by the listing
Relationship building
Strongly implied by the listing
Resilience
Strongly implied by the listing
Persistence
Strongly implied by the listing
Self-motivation
Strongly implied by the listing
Organisational skills
Strongly implied by the listing
Administrative abilities
Strongly implied by the listing
Preferred
Appointment setting
Strongly implied by the listing
Telesales
Strongly implied by the listing
Lead generation
Strongly implied by the listing
Business development
Strongly implied by the listing
Your day-to-day
Conduct outbound calls
Clearly stated in the job description.
Build client relationships
Clearly stated in the job description.
Qualify potential projects
Clearly stated in the job description.
Arrange sales meetings
Clearly stated in the job description.
Maintain CRM records
Clearly stated in the job description.
Achieve performance targets
Clearly stated in the job description.
What's on offer
Full job description (from employer)⌄
Confidential Appointment Setter / Business Development Executive Location: Office-Based Type: Full-Time, Permanent Salary: Competitive + Performance Incentives About the Opportunity An established and growing organisation operating within the education design, consultancy, and project delivery sector is seeking a proactive and driven Appointment Setter / Business Development Executive to support its expanding commercial team. This is a pivotal role focused on creating opportunities, developing new relationships, and booking qualified meetings for senior sales professionals. The successful candidate will play a key role in generating new business conversations and helping build a consistent and scalable lead generation function. The Role Working from a carefully researched target list, you will engage with prospective clients via telephone, introduce the company's services, identify opportunities, and secure appointments for the wider commercial team. This position would suit an energetic and resilient individual who enjoys speaking with people, thrives on achieving targets, and remains motivated in a fast-paced outbound environment. Key Responsibilities Conduct outbound calls to prospective clients from a defined target database Build rapport and establish relationships with key decision-makers Qualify opportunities and identify potential project requirements Arrange meetings for senior business development and sales colleagues Maintain accurate CRM records and activity tracking Consistently achieve agreed activity and appointment targets Contribute to the ongoing development of lead generation processes and best practices Candidate Profile We are looking for attitude and character as much as experience. The ideal candidate will be: Confident, engaging, and professional on the telephone Highly resilient and able to handle rejection positively Self-motivated with a strong work ethic Organised and disciplined in their approach to CRM management Persistent when following up opportunities Comfortable working to both activity-based and outcome-focused targets Experience Required Essential Experience in a phone-based, customer-facing, or target-driven role Strong communication and relationship-building skills Evidence of resilience, persistence, and self-motivation Good organisational and administrative abilities Desirable Appointment setting, telesales, lead generation, or business development experience Exposure to education, construction, interiors, design, consultancy, or other consultative sales environments Experience using CRM systems What's on Offer Permanent full-time opportunity Competitive basic salary Structured onboarding and training programme Clear performance objectives and career development opportunities Supportive team environment with strong growth ambitions High-quality market proposition and established client base Selection Process The recruitment process will include a practical telephone-based assessment designed to evaluate communication skills, rapport building, resilience, and appointment-setting ability. Candidates who can demonstrate strong activity levels, commercial awareness, and a track record of generating opportunities will be particularly well suited to the role. If you are a confident communicator who enjoys opening doors, creating opportunities, and building relationships, we would be delighted to hear from you
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Note
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