Telecommunication Systems and Telephony Services
Configure and manage telecommunication systems, telephony services, and remote communication technologies for reliable information exchange.
Explore the labour market
Skill demand · ONS UK online job adverts
This requirement appears in 6.2% of UK new online job adverts in 2025. Its share rose by 0.2 percentage points compared with 2024.
The latest year is partial. Comparisons with full years need care. 2026 figures have not been published yet.Official detailed requirements in this ONS group
Configure and manage telecommunication systems, telephony services, and remote communication technologies for reliable information exchange.
Configure and manage messaging infrastructures, protocols, and email systems to ensure secure, reliable, and efficient communication services.
Configure wireless networking systems and communication technologies to deliver high-speed connectivity.
Ability to implement remote communication technologies for connectivity.
Implement industrial communication protocols and interfaces to enable seamless data exchange and system integration.
Achieve Cisco certifications in networking, security, and design for IT infrastructure roles.
Install and manage intercom systems and related technologies for secure communication.
Joining optical fibers for telecommunications using precise splicing methods.
Implementing GSM protocols for mobile telephony.
Implement fibre-optic communication systems and manage optical networks for high-speed data.
Installing and configuring equipment at customer locations for service delivery.
Implementing HFC technology for broadband communication.
ONS Table 1 detailed requirements · SCO30.06. Shares can overlap because an advert may mention several requirements.
Occupations where telecommunication appears most often in UK new adverts
| # | Occupation | Share of occupation adverts | View |
|---|---|---|---|
| 1 | Telephonists Example titles: Telephonist · Call handler · Night operator · Phone operator | 71.5% | |
| 2 | Call and contact centre occupations Example titles: Call centre agent · Call handler · Enquiry agent · Fraud adviser | 56.4% | |
| 3 | IT network professionals Example titles: Network analyst · Network planner · Network designer · Network engineer | 47.9% | |
| 4 | Telecoms and related network installers and repairers Example titles: Repairer · BT engineer · In engineer · 1 technician | 41.7% | |
| 5 | Receptionists Example titles: Receptionist · Service adviser · A&E receptionist · Reception manager | 41.5% | |
| 6 | Postal workers, mail sorters and messengers Example titles: Mail sorter · Order lad · Paper boy · Copy taker | 39.2% | |
| 7 | Medical secretaries Example titles: Medical secretary · Admin clerk · Clerical worker · Clerical officer | 37.6% | |
| 8 | Telephone salespersons Example titles: Telephone salesman · Tele-ad girl · Sales adviser · Tele-ad clerk | 36.8% | |
| 9 | Legal secretaries Example titles: Legal pa · Legal clerk · Admin officer · Probate clerk | 33.8% | |
| 10 | Customer service occupations n.e.c. Example titles: Customer service agent · Store guide · Consumer clerk · Course adviser | 32.1% |
Skills within Telecommunication and Networking
| # | Skill | Share of adverts | Change (pp) | View |
|---|---|---|---|---|
| 1 | Telecommunication Selected skill · Telecommunication Systems and Telephony Services · Messaging Systems and Email Protocols · Wireless Networking and Communication Technologies | 6.2% | +0.2 pp | |
| 2 | Networking Cisco Networking and Switching Technologies · VPN Technologies · Network Architecture and Communication Protocols | 0.7% | +0.2 pp | |
| 3 | Satellite Systems Satellite Communication and Imaging Systems · Radar System Skills · GNSS Skills | 0.2% | +0.1 pp | |
| 4 | Radio Systems Radio Frequency Systems and Wireless Communication · MIMO Technology Skills | 0.1% | 0.0 pp | |
| 5 | Electronics and Telecommunications High-Frequency Signal Concepts | 0.0% | 0.0 pp | |
| 6 | Networking and Legacy Systems Banyan VINES Networking Skills | 0.0% | 0.0 pp |
How to interpret skill demand
Source: Office for National Statistics, UK online job adverts. Shares describe new adverts reporting the requirement. An advert may mention several skills, so their shares do not add up to 100%. A rise from 10% to 12% is an increase of 2 percentage points.
These figures do not establish a salary premium, proficiency level, or which skills are requested together. This page has no published skill-specific salary or location breakdown.
ONS · 2025 · partial year · 2026 figures have not been published yet. · Open Government Licence v3.0. ONS does not endorse Jobmundo.