Service Quality and Process Framework Skills
Ability to apply frameworks for improving service quality and processes.
Skill demand · ONS UK online job adverts
How common is enterprise operations and erp?
This requirement appears in 0.8% of UK new online job adverts in 2025. Its share was broadly unchanged compared with 2024.
The latest year is partial. Comparisons with full years need care. 2026 figures have not been published yet.Share of new adverts0.8%UK · 2025
Change in share0.0 pp2024 to 2025
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What this skill category covers
Official detailed requirements in this ONS group
User Adoption Strategy Development
Ability to design and implement strategies that encourage user adoption of new technologies or processes.
Cloud Database and Collaboration Platform Skills
Ability to use platforms for cloud-based data storage and team collaboration.
Order Entry Completion Processes
Handling and finalizing customer orders in business systems.
ERP and Accounting Skills (Exact)
Ability to use Exact ERP and accounting software for financial management.
ONS Table 1 detailed requirements · SCO29.02. Shares can overlap because an advert may mention several requirements.
Roles that often need this skill category
Occupations where enterprise operations and erp appears most often in UK new adverts
| # | Occupation | Share of occupation adverts | View |
|---|---|---|---|
| 1 | IT network professionals Example titles: Network analyst · Network planner · Network designer · Network engineer | 10.0% | |
| 2 | Customer service managers Example titles: Customer service manager · Team manager · CSM · Head of customer quality | 4.3% | |
| 3 | Directors in logistics, warehousing and transport Example titles: Logistics director · Airport director · Chief controller · Head of logistics | 4.0% | |
| 4 | Travel agency managers and proprietors Example titles: Travel agency manager · Shop manager · Travel agency owner · Owner | 4.0% | |
| 5 | Travel agents Example titles: Travel agent · Travel clerk · Booking agent · Booking clerk | 3.6% | |
| 6 | Managers in transport and distribution Example titles: Transport manager · Ship owner · Dock master · Pier master | 3.4% | |
| 7 | IT managers Example titles: Manager · IT manager · Internet cafe owner · UX manager | 3.2% | |
| 8 | Restaurant and catering establishment managers and proprietors Example titles: Restaurant manager · Cafe owner · Cafe manager · Takeaway owner | 3.2% | |
| 9 | Importers and exporters Example titles: Exporter · Export agent · Import agent · Export officer | 3.1% | |
| 10 | Hotel and accommodation managers and proprietors Example titles: Hotel manager · Hotel owner · Hall manager · Hotel keeper | 3.0% |
How related skills compare
Skills within Supply Chain, Logistics and Related Enterprise Operations
| # | Skill | Share of adverts | Change (pp) | View |
|---|---|---|---|---|
| 1 | Supply Chain and Logistics Logistics and Inventory Management · Procurement and Government Contracting Processes · Demand Planning and Supply Chain Coordination | 22.3% | +1.8 pp | |
| 2 | Enterprise Operations and ERP Selected skill · Service Quality and Process Framework Skills · User Adoption Strategy Development · Cloud Database and Collaboration Platform Skills | 0.8% | 0.0 pp | |
| 3 | Enterprise Integration and Supply Chain API Management and Integration Tools · Service-Oriented Architecture Design and Implementation Skills · Electronic Data Interchange Standard Knowledge | 0.1% | 0.0 pp | |
| 4 | Supply Chain and Healthcare Cold Chain Logistics and Management Skills | 0.0% | 0.0 pp | |
| 5 | Supply Chain and Trade Compliance International Trade Term Knowledge · Harmonized Tariff Systems | 0.0% | 0.0 pp |
About these figures
How to interpret skill demand
Source: Office for National Statistics, UK online job adverts. Shares describe new adverts reporting the requirement. An advert may mention several skills, so their shares do not add up to 100%. A rise from 10% to 12% is an increase of 2 percentage points.
These figures do not establish a salary premium, proficiency level, or which skills are requested together. This page has no published skill-specific salary or location breakdown.
ONS · 2025 · partial year · 2026 figures have not been published yet. · Open Government Licence v3.0. ONS does not endorse Jobmundo.